Last updated: September 26, 2026
These terms apply when you use wholebatchnutrition.com or order from Whole Batch Nutrition. By placing an order or creating an account, you agree to them.
Accounts
Please give accurate information and keep your password private. You are responsible for activity on your account. Tell us right away at info@wholebatchnutrition.com if you think someone else is using it.
Orders and delivery
- We deliver in the Los Angeles area on the delivery days shown at checkout. Please make sure your address and delivery instructions are correct.
- Meals are prepared fresh. Refrigerate them when they arrive and eat them by the date on the label.
- If a meal is unavailable, we may replace it with a similar dish.
Prices, discounts and taxes
- Prices are shown on our website. Volume discounts are based on the number of meals per delivery, and yearly plans receive an additional discount, as shown when you order.
- Sales tax is calculated from your delivery address and shown before you pay. Delivery fees are shown at checkout.
- Welcome and promo codes can be used once per account, on the orders described with the code, and cannot be exchanged for cash.
Subscriptions
- Pay monthly: your plan renews and is charged automatically each month until you cancel. You can pause or cancel anytime by contacting us before your next billing date.
- Pay yearly: you pay upfront for 12 months of deliveries at a discounted price. If you need to cancel a yearly plan early, contact us and we will review a prorated refund for deliveries not yet made.
Phone and custom orders
Orders placed with our sales team receive an order number starting with "WB". You can pay for them online under "Make a Payment" in your account.
Allergies
Our kitchen handles common allergens, including wheat, dairy, eggs, nuts, sesame, soy, fish and shellfish. Please tell us about allergies when ordering. We do our best to accommodate dietary notes but cannot guarantee any meal is free of allergens.
Problems with an order
If something is wrong with your order, email us within 48 hours of delivery with a photo if possible, and we will make it right with a replacement or credit.
Payments
Payments are processed securely by Square and, when offered, Affirm or Klarna, under their own terms.
Changes
We may update these terms. The date at the top shows the latest version.
Contact
Email info@wholebatchnutrition.com with any questions.